Online Dispute Resolution

On-line dispute res-o-lu-tion
A process for resolving disputes outside of court using technology. It can involve negotiation, mediation, or arbitration conducted online.
The parties agreed to use ODR to resolve their contract dispute in a faster and more cost-effective manner.
There aren't many landmark cases on ODR yet, but its use is growing.
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Frequently Asked Questions

What types of disputes are suitable for ODR?

Contract disputes, consumer complaints, etc.

What are the advantages of ODR?

Faster, cheaper, more convenient than traditional litigation.

What are the limitations of ODR?

May not be suitable for complex disputes or those involving emotions.

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