Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
Filevine is hiring an experienced attorney from a top-tier firm to act as a strategic partner at the intersection of legal practice, product, and customer experience, building consultative relationships with law firms and in-house teams to integrate AI into their workflows.
In this cross-functional role, you'll serve as a trusted advisor leading discovery, demos, onboarding, training, and adoption. You will be leveraging your legal expertise to overcome barriers, design tailored strategies, and provide real-world insights to inform product development across Product, Sales, Marketing, and Customer Success teams.
Responsibilities
- Partner with law firm and in-house teams to deeply understand their workflows and offer tailored guidance on integrating AI into daily practice
- Design and deliver practical AI-powered solutions across research, contracts, diligence, document analysis, and compliance
- Lead high-impact demos, onboarding, and ongoing training programs that drive adoption and build confidence
- Create customer-facing materials (training resources, use case guides, prompts, FAQs) to support continued success
- Draft and refine high-impact prompts, run evaluations, and translate legal needs into actionable product feedback
- Surface adoption barriers with thoughtful, workflow-focused questions and develop strategies to overcome them
- Partner with Sales and Customer Success to identify expansion opportunities, support renewal efforts, and showcase new capabilities
- Act as the Voice of the Customer, ensuring insights shape product development and meet real-world legal expectations
- Monitor usage trends and identify at-risk accounts or untapped opportunities, working cross-functionally to re-engage users and showcase new or underutilized capabilities.
Qualifications
- JD or equivalent legal qualification.
- 3+ years of experience practicing law, preferably at a top-tier law firm (Vault 50 or equivalent) with a corporate law or litigation focus.
- Hands-on experience with legal tech tools (e.g. CLM, automation, or other legal software).
- Sales or customer-facing experience, including law firm business development and/or secondment, or directly managing law firm client matters and client relationships.