How this firm grew nationwide with Periscope and Filevine
Specific cases require specific case management. Learn how this firm grew case sign ups and total case value over 20%.
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Location: Florida, Maryland, New York, Pennsylvania, Washington DC, and Virginia
Practice Areas: Personal Injury
As the founder and managing partner, Michael Brevda is hyperfocused on growing his practice while maintaining unparalleled client satisfaction. From a single office in Florida, the firm has now expanded to over nine offices across the East Coast, with 13 employees. In their niche market of nursing home negligence and elder abuse, Filevine helps the firm operations from lead management to intake to verdict.
The Challenge
Client satisfaction is the ultimate metric of success at Senior Justice Law Firm. To them, this means more time to focus on the things that matter: investigating cases, achieving justice for clients, and preparing for litigation. They were searching for a new case management solution that was easy to use to streamline work and shift focus to delivering the results their clients expect.
As a legacy user of Trialworks, Michael knew his firm needed a different solution to manage their caseload. Trialworks was static with little to no customizations options available. This lack of flexibility left unnecessary and unused information in case files causing a clunky and messy workspace.
50% increase in efficiency
Expanded cases by 25%
Increased case value by 20%
Filevine and Periscope enable the firm to save time and money while optimizing its workflow. Since implementing Filevine, they have expanded their caseload, increased case value and are equipped with data on which cases to accept or decline.
How Filevine has optimized Senior Justice Law Firm operations
Upgrade to a modern solution without disruption. Like any great leader, Michael had his team on his mind when evaluating potential solutions. He knew he needed a customizable program but one that wouldn’t overwhelm his staff. What motivated him to go with Filevine was the quick-response chat support.
We can connect tasks, alerts and assignments to specific dates that appear in our daily task feeds so everyone knows what's coming down the pipeline and when it needs to be done.”Customize workflows from end to end. The team at Senior Justice Law was frustrated with their inflexible, legacy software that did not match their practice. With Filevine they can customize their workflow to ensure that only relevant data and information are attached to each case. Gone are the days of clicking through or scrolling over inapplicable data points.
We remotely onboarded people and never really needed to bring them in for formal training. Despite this, they are representing a quarter of our daily activity within Filevine with just a small number of people.”Expand caseload. With the customized system, Senior Justice Law has taken on 25% more cases per attorney. They work quicker, which ultimately allows them more time to spend on things that matter, like preparing for litigation.
We wanted a bespoke system that perfectly fit how our company conducts business. Other platforms attempted to shoehorn our workflow. Filevine is exactly how we wanted it to be and can grow with us as our company evolves.”Utilize data to inform decisions. Periscope reporting has fundamentally changed the way Michael runs his business. With a collection of data from all cases the firm has worked on, he can triage cases deciding which to accept or decline.
I have completely automated our referrals. We no longer need an intake person to input the information. The referrals come in at a really high volume, and we had to be watching it all the time to get things on the calendar. Now it’s an incredibly pleasant experience to get a referral into the system and I don’t have to worry if it’s there or not.”Increase firm efficiency. Ultimately, the collective benefits of Filevine have increased the firm’s efficiency. From expanded caseloads to data-driven case acceptance, Senior Justice Law thrives with Filevine. They were able to implement Filevine while remaining agile and always keeping clients as the priority.
I’ve been practicing for ten years. I’ve demoed every single case management system out there. Filevine’s system is better organized than any of them.”
