The Challenge
As an elite donor and surrogacy agency, Elevate is hyper-focused on client experience. Clients seek expertise from Elevate to guide one of the biggest changes in their lives. But as their business grew, they needed a solution to uphold their personalized service model while maintaining compliance with regulatory policies like HIPAA.
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“As an owner of our company, Filevine has given me total oversight into the entire workings of our company. By running reports I am able to see how well our employees are doing by seeing how many cases they are managing and how efficient their work is. During a time where we are all working remote it has kept our productivity at an all-time high.”